Privacy Policy
Shree Balaji Printers (SBP), D-171, D Block, Sector 10, Noida, Uttar Pradesh 201301, India, respects your privacy. This policy explains what information we collect when you use this website or contact us, and how we use and protect it.
1. Information We Collect
We collect only the information you choose to share with us when you request a quotation or place an order:
- Contact details — your name, company name, phone number and email address.
- Requirement details — print specifications, quantities, delivery locations and any artwork or files you share.
- Communication records — WhatsApp chats, emails and call notes related to your enquiry or order.
This website does not have user accounts, payment gateways or analytics trackers, and we do not collect payment card details online.
2. How Our Quote Form Works
Our quote forms open WhatsApp on your own device with your details pre-filled into a message. The information travels directly from your browser to WhatsApp — it is not stored on, or transmitted through, any server operated by us. Your message is governed by WhatsApp's own privacy policy once sent.
3. How We Use Your Information
- To prepare and send quotations for your print requirements.
- To produce, proof, pack and deliver your orders.
- To issue GST-compliant invoices and maintain records required by Indian tax law.
- To communicate order updates, proofs and delivery schedules.
- To inform you about repeat-order pricing or seasonal production slots, only where relevant to your past orders.
4. What We Never Do
- We never sell, rent or trade your personal information to third parties.
- We never send bulk marketing spam or add you to unrelated mailing lists.
- We never use your artwork, designs or brand materials for any purpose other than fulfilling your order.
5. Third-Party Services
We work with a small number of trusted partners only as needed to serve you:
- WhatsApp (Meta) — for messaging when you choose to contact us there.
- Courier & logistics partners — who receive your delivery name, address and phone number solely to deliver your order.
- Google Fonts & Google Maps — loaded by your browser when you visit this website; these services may receive standard technical data such as your IP address as part of the page request.
6. Cookies
This website does not set advertising or tracking cookies. Any cookies present are strictly technical, set by embedded third-party services (such as the map on our contact page) under their own policies.
7. Data Retention & Security
Order and invoice records are retained as required by Indian tax and company law. Enquiry details for jobs that do not proceed are kept for a reasonable period to honour quotations and then discarded. Access to client information is restricted to team members who need it to serve you.
8. Your Rights
You may ask us at any time to confirm what information we hold about you, correct it, or delete it where we are not legally required to retain it. Simply email or WhatsApp us using the details below and we will respond promptly.
9. Changes to This Policy
We may update this policy from time to time. The "last updated" date at the top of this page always reflects the current version.
10. Contact
Privacy questions or requests? Email [email protected] or call +91 8178 440073 (Mon–Fri 10:00 AM–6:00 PM, Sat 10:00 AM–3:00 PM IST).